Privacy Policy

PRIVACY POLICY OF ENGLISH WITH JUMPING JINX. 

LAST UPDATED ON 13 DECEMBER 2023

We respect and protect the privacy of people that use englishwithjumpingjinx.com. Our privacy policy tells you how we collect and use information that we receive through our website.

englishwithjumpingjinx.com is bound by the Australian Privacy Principles (APPs) under the Privacy Act 1988. This regulates how we collect, use, and disclose your personal information.

We also strictly follow the: APP Guidelines from the Office of the Australian Information Commissioner.

 

YOUR PRIVACY WHEN USING THE ENGLISHWITHJUMPINGJINX.COM WEBSITE

Gathering feedback and information from users about how they use the website helps us to provide the best possible experience on englishwithjumpingjinx.com. The information helps us to understand:

  • how you use the website
  • how you rate your experience
  • whether you would recommend the site to others.

In turn, we can build a better picture of users and deliver the relevant information, assistance, forms and services you need.

 

HOW WE COLLECT YOUR INFORMATION THROUGH THE ENGLISHWITHJUMPINGJINX.COM WEBSITE

Clickstreams are the paths you take when navigating a website and the internet. When you visit englishwithjumpingjinx.com site, our servers may record the following information for statistical purposes:

  • where you click, scroll or hover with your mouse
  • your server (IP) address and machine name
  • location details such as longitude, latitude, city, region and country
  • the date and time you visited the site
  • the top-level domain name
  • pages accessed and documents downloaded
  • the number of bytes transmitted and received for each request
  • the previous site or page visited
  • search terms used
  • the type of browser used.

We may examine this information to determine the traffic through the server and to specific pages or applications. This is so we can deliver better services. We also conduct statistical analysis to set priorities and allocate resources.

We will not identify users or their browsing activities. The only time this could happen is in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect server logs. We may keep statistics and log files indefinitely and use them at any time to prevent security breaches and to ensure the integrity of our site information.

 

COOKIES

A cookie is information in a small data file that a website sends to your browser when you access a website. The cookie is stored on your device but cannot do anything to it. It helps coordinate your access to pages on the website. We cannot find out your name or email address, or anything about your computer, by using cookies.

Cookies are essential to provide seamless access to some online databases. englishwithjumpingjinx.com uses cookies to gather session details for parts of our sites. We don’t store or collect cookie information.

 

GOOGLE ANALYTICS

We use Google Analytics to help improve the efficiency and usability of our website. Google Analytics gathers statistics about how people access and use our website. It anonymously tracks things like:

  • your country
  • what you did on the site (such as news registration)
  • your IP address.

Google stores this information and uses it to:

  • evaluate use of our website
  • compile report on website activity for website operators
  • provide other services relating to website activity and internet usage.

Google may transfer this information to third parties where required to by law, or where third parties process the information on Google's behalf.

By using this website, you consent to Google processing data about you. Check Google's Privacy Policy for more information.

You can opt out of Google Analytics by disabling cookies and JavaScript, or using Google’s opt-out service. You can also find their contact details on Google's Contact us page.

 

GOOGLE TAG MANAGER

We use Google Tag Manager to improve the efficiency and usability of englishwithjumpingjinx.com by measuring traffic and visitor behaviour.

Google Tag Manager uses tags that allow us to:

  • measure traffic and visitor behaviour
  • understand the impact of online advertising and social channels
  • use remarketing and audience targeting
  • test and improve our site. 

Google Tag Manager does not collect any personally identifiable information. Information about your use of the website (including your IP address) will be stored by Google on servers outside Australia. By using this website, you consent to the processing of data about you by Google. Check Google's Privacy Policy for more information. You can opt out of Google Analytics by disabling cookies, JavaScript, or using Google’s opt-out service.

If you wish to contact Google, you can find contact details on Google's Contact us page.

 

EMAIL ADDRESSES AND OTHER PERSONAL INFORMATION

englishwithjumpingjinx.com will only record your email address and personal information if you supply it to us through our website, either by sending a message or completing and submitting the form on our website, when you make a purchase on our site or create an account.

When you use these applications, you need to provide personal information. This information will be used only for the purpose you provide it for. We won’t:

  • add it to a mailing list unless you ask us to
  • disclose or redistribute it unless we have your permission, or we’re authorised or required by an Australian law, court or tribunal order.

COLLECTION OF PERSONAL INFORMATION THROUGH OUR WEBSITE

Personally identifiable information about you is collected only when you knowingly and voluntarily submit it to us. It may be used for acknowledgement and training purposes or future reference unless we disclose other uses in this Privacy Statement or at the time of collection.

If you provide us with your email address, it will not be added to any other mailing list or disclosed without your consent.

 

SOCIAL MEDIA 

When you use englishwithjumpingjinx.com's social media pages, you are using an external site so are bound by their privacy principles. We encourage you to review their privacy policies. englishwithjumpingjinx.com does not endorse, and is not accountable for, any views expressed by third parties using that site.

englishwithjumpingjinx.com records all information posted to our social media channels and uses it:

  • to administer the channels
  • for record keeping
  • to consider or address any comments made.

We do not try to further identify social media subscribers unless requested and authorised by law.

 

SHARING OUR CONTENT THROUGH SOCIAL MEDIA

englishwithjumpingjinx.com interfaces with social media sites such as Facebook, LinkedIn, Twitter, GooglePlus and others. If you choose to "like" or "share" or "recommend" information from this website through these services, you should review their privacy policy.

If you're a member of a social media site, these interfaces may allow it to connect your visits to this website with other personal information.

 

SUBSCRIBING TO THE ENGLISHWITHJUMPINGJINX.COM NEWSLETTER

When you subscribe to the englishwithjumpingjinx.com newsletter, we collect personal information you provide, including your name and email address. This information allows us to:

  • send you emails
  • create subscription lists
  • manage our newsletter service
  • report email campaign performance.

We will only use your personal information for this purpose. We will not use it for any other purpose without your permission, unless authorised or required by law.

If you choose not to receive emails from us you can unsubscribe.

 

MANAGING DATA ON OUR EMAIL PLATFORM

We use Shopify’s online marketing platform to send and manage emails. When you subscribe, Shopify collects your personal information.

All information collected using Shopify’s services on our website is the property of English with Jumping Jinx and is never shared or used by unauthorised third parties.  English with Jumping Jinx manages your data in compliance with Australia's Spam Act 2003 and Australian privacy provisions. English with Jumping Jinx maintains data within Australia. It never leaves Australian jurisdiction. Where stipulated data is encrypted in transit using SSL connections through Shopify.

Please also refer to the Shopify Terms & Conditions and Shopify Privacy Policy

 

DISCLOSING YOUR PERSONAL INFORMATION

Your personal information will be accessed by:

  • staff involved with managing our newsletter
  • authorised third parties such as IT and Marketing consultants

We will not:

  • disclose your personal information to overseas recipients
  • otherwise use or disclose it without your consent except where authorised or required by law.

 

OTHER WAYS YOU CAN RECEIVE OUR UPDATES

We understand you may not feel comfortable subscribing under these terms and conditions.

If you still wish to receive the information provided in our email updates, you can get the same information through our social media pages.

When you contact us, we may ask you to provide personal information, including:

  • parent’s name
  • child’s name
  • email address
  • telephone number
  • country of residence
  • billing address

 

OTHER SERVICE PROVIDERS

Sometimes we engage third party service providers (for example, marketing consultants who conduct user research and provide us with advice). We follow the OAIC Australian Privacy Principles which allows us to disclose your personal information to these service providers when they have been contracted to carry out some of our functions.

These service providers and their employees are bound by privacy provisions when dealing with your information. We ensure that the privacy and confidentiality of your personal information are addressed in contracts with these service providers.

We won't use your personal information for marketing purposes

  

ACCESS OR UPDATE YOUR PERSONAL INFORMATION

You can contact us by email, englishwithjumpingjinx@gmail.com at any time to request access or make a correction to your personal information held by the englishwithjumpingjinx.com. You may request to correct it if it is incorrect, incomplete or inaccurate.

 

REPORTING POTENTIAL SECURITY VULNERABILITIES

We protect our information systems and the data they hold. We encourage the security community to report any potential vulnerabilities to us directly.

If you're a security researcher and think you have found a potential vulnerability in one of our systems, please tell us as soon as possible.

 

COMPLAINTS PROCEDURE

If you have any questions or concerns about how we comply with the Australian Privacy Principles, please feel free to contact the business owner at englishwithjumpingjinx@gmail.com.

Once we receive your complaint, we will carefully consider your concerns. If necessary, we may ask for additional information to help us better understand the issue. If we determine that your complaint is valid, we will take appropriate steps to rectify the problem.

However, if you are not satisfied with our response to your complaint, you have the option to make a complaint to the Office of the Australian Information Commissioner. You can find the contact details on their website www.oaic.gov.au.